Welcome to the Klaxoon resources!
How to improve feedback from the field to enhance the customer experience
Rémy Treguer uses Klaxoon to improve feedback from the field and improve customer satisfaction.
Think-aloud testing: a method by LUMA Institute
Use the "Think-aloud testing by LUMA" template to test format where people narrate their experience while performing a given task.
Appearance modeling: a method by LUMA Institute
Use the "Appearance modeling by LUMA Institute" Template to model new ideas in a visual way.
Remote Team Management: concrete practices for distributed teams
Adapt your working practices to facilitate team cohesion, even remotely.
Product backlog: an ordered list of the new features to be delivered
An ordered and collaborative list to create the product your clients want.
Affinity clustering: a method by LUMA Institute
Use the "Affinity clustering by LUMA Institute" Template to sort items according to thier similarity.
Sprint Planning: the simple way to plan and organize the next team sprint
Plan the next sprint in your scrum project management using the Sprint Planning template.
Rose, Thorn, Bud: a method by LUMA institute
Use the Rose, Thorn, Bud template by LUMA to identify things as positive, negative, or having potential.
System usability scale: a method by LUMA Institute
Use the "System usability scale by LUMA Institute" Template to quantify feedback from subjective assessments of usability.
User Story Mapping: map your task list
A map to match customer needs with product features.
Video Scenario: a method by LUMA Institute
Use the "Video scenario by LUMA Institute" Template to show visually the attributes of a new concept in use.
Team Mood Forecast: A picture of the group's mood
Improve the cohesion and the feeling of your team with this icebreaker.