How to put the five major steps of design thinking into action to solve problems, create innovative solutions, improve the customer experience, and develop new products.
Generate ideas by exploring various concepts through sketching.
Use the "Schematic Diagramming by LUMA" template as an outline of the structure and essential components of a system.
Use the "Contextual inquiry by LUMA" template to interview and observe people in their own environment.
Use the "storyboarding method by LUMA" a series of images showing the key elements and interactions of a new scenario.
Use the "experience diagramming by LUMA" a way of mapping a person's journey through a set of circumstances or tasks.
Use the "What's on your radar by LUMA" template to plot items according to personal significance.
Use the "persona profil by LUMA" an informed summary of the mindset, needs, and goals typically held by key stakeholders.
Use the "Fly on the wall by LUMA Institute" template to conduct field research in an unobtrusive manner.
Use the "concept poster by LUMA institute" a presentation format illustrating the main points of a new idea.
Use the "Video scenario by LUMA Institute" template to show the attributes of a new concept in use.
Use the "Rough & ready prototyping by LUMA" a rapidly built model of a new idea that approximates its appearance and behavior.
Use the "Alternative worlds by LUMA Institute" template to use different perspectives to help generate fresh ideas.
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