Squad Health Check: Effectively assess team morale

What is the Squad Health Check method?

Spotify popularized the Squad Health Check method as a simple and effective way to assess the mindset of its agile teams.

Specifically, it is a participatory workshop in which each team member is invited to share their opinions on important topics such as workload, clarity of objectives, autonomy, and the general atmosphere.

• Green shows that everything is fine;
• Yellow indicates areas that require attention;
• Red alerts you to critical issues.

This color-coding system allows you to see the overall health of the team at a glance and quickly identify issues that require special attention.

The workshop often takes place in two stages: first, each member gives their opinion individually, then the team discusses the points raised collectively. The aim is not to judge, but to understand everyone's perceptions and find ways to improve together.

Why is the Squad Health Check method so effective?

Are you hesitant to try this method with your team? Here is how it can positively impact your operations:

1. Promoting transparency and trust

By giving each team member a voice, the Squad Health Check workshop creates a climate of trust and encourages the free expression of feelings.

Employees feel listened to and valued, which strengthens cohesion and collective engagement.

2. Quickly identifying potential problems

The color-coding system makes it easy to identify issues that are problematic for the team before they become critical.

This allows you to take action early on, avoid unspoken issues, and prevent crisis situations.

3. Simplifying continuous improvement

The clear visualization of team feedback helps you as a manager to target priority areas for improvement.

Rather than spreading themselves too thin, the team can focus their efforts on the most sensitive areas and assess how the situation evolves over time.

4. Strengthening collaboration and collective intelligence

The workshop encourages dialogue and the search for common solutions. Everyone can share their ideas and suggestions, which promotes innovation and mutual support within the group.

5. Enabling better adaptation

The Squad Health Check is not a one-time exercise, but rather a ritual that should be regularly incorporated into the team's routine.

It allows you to monitor the evolution of the collective mindset, adjust your management practices if necessary, and ensure that everyone remains aligned with common goals.

How to use Klaxoon's Squad Health Check template

Klaxoon's Squad Health Check workshop template allows you to collect feedback from several teams or squads simultaneously. For example, for a development team, you can ask each sub-team (working on a specific aspect of the product or project) to share their feedback in a dedicated column.

Depending on the level of precision you require, this allows you to analyze the feedback in as much detail as you wish.

Moreover, this template equally works for both on-site and remote working, whether synchronously or asynchronously.

• Synchronously, gather your team on your Board and start a video conference. Then, set a timer for a few minutes to allow time for everyone to vote on the 11 Questions in each column. Once the timer ends, take the time to discuss feedback and identify trends and areas for improvement.
• Asynchronously, ask each squad to answer the Questions at their own pace by a specific date. You can see the answers evolve in real time, then analyze all the feedback to identify the next steps. In addition, if some team members wish to expand on their feedback beyond the overall assessment, they can add their remarks and comments under each Question.

By default, the Squad Health Check template presents the following 11 areas. Depending on your needs and the nature of the squads, you can add, modify, or delete areas by editing the relevant Questions:

1. Support: Does your team feel they receive enough help when they need it?
2. Teamwork: Does your team feel united and maintain good relationships on a daily basis?
3. Pawns or players: Does your team take initiative or wait for direction from outside?
4. Mission: Does your team clearly understand its mission and objectives?
5. Code base health: Is your team satisfied with the quality of the code produced and maintained? This focus area is primarily intended for product development teams, but can easily be replaced by a more general focus area called “Quality of deliverables” for other teams.
6. Suitable process: Do the processes in place facilitate your team's day-to-day work?
7. Delivering value: Does your team feel that it regularly adds value to the organization?
8. Learning: Does your team have enough opportunities to learn and develop?
9. Speed: Is your team able to move forward at a satisfactory pace without major obstacles?
10. Easy to release: Are deployments (or project deliveries) simple, fast, and stress-free for your team?
11. Fun: Does your team enjoy its daily tasks?

In summary, the Squad Health Check method provides teams with a simple, effective framework for regularly assessing their state of mind, identifying their strengths and areas for improvement, and progressing towards greater performance and well-being.