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Hosting

As standard, user data is hosted in data centres located in Europe and is administered from Europe. European data protection legislation applies.
For specific user data location requirements, please contact us.

Data protection

  • The user protects access to his data by defining a login/password the first time he logs in.
  • Authentication can be strengthened by integrating a Single Sign On (SSO) solution.
  • All user data is encrypted, in transit (TLS1.2) and at rest (XTS-AES-256). Backups are also encrypted.
  • The platform is protected against malware. The system is continuously monitored, the antivirus database is updated daily.

Compliance

  • Klaxoon is compliant with the European General Data Protection Regulation (GDPR). The necessary technical and organisational measures have been put in place to ensure the confidentiality and security of our customers' data.
  • Right from the design stage, Klaxoon application implements the security standards of the OWASP (Top 10 / ASVS) and ANSSI referential.
  • The application is audited at least every year by an independent organization certified by ANSSI.
  • Klaxoon Cloud operations as well as physical hosting are ISO 27001 certified.

Quality of service

  • Klaxoon service is available 24/7.
  • Over the last 12 months, the measured service availability is around 99.99%.
  • To ensure high availability, critical services are redundant and monitored 24/7.
  • Customers' data is backed up daily and stored encrypted on a separate infrastructure.

Questions ?

For any question on the security of your data you can contact us!
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