Case study

With Klaxoon, Richard reinvents the customer experience of the V&B stores.

A ready to use template to start working with your team immediately

Reading time:
Published on
Shared by 
Richard Zuber
Chief Digital Officer, V&B

Richard Zuber is the Chief Digital Officer within the Marketing Communication team of the V&B cellar and bar network.

His mission is to work on the digitalization of the brand. He uses Klaxoon to run remote workshops with a multi-skilled team: store, purchasing management, product design, marketing communication and store communication.

With Klaxoon, the team defines personas and rethinks the customer journey. And the result is that everyone participates and the collaboration is very efficient.

Get things done!

Discover the full power of Board, the Visual Workspace
start for free
try now