SASU, 12,753,826.00 € share capital
Company registration number, Rennes: 808 578 801
Siret: 808 578 801 00033
VAT identification number: FR88808578801
French National Commission for Information Technology and Civil Liberties declaration number: 1955674
Authorized representative: Matthieu Beucher
Claranet Oxalide S.A.S.U
2 rue Bréguet
75011 Paris, France
Tel : + 33 (0)1 75 77 16 66
Some pages of the site ( “news” tab) are also hosted by
Amazon Web Services Irlande
Dublin 17, Ireland
Tel : +1 844-902-4700
This document explains (I) the origin and nature of the data that KLAXOON collects, (II) the reason that it is collected, (III) the way that we use it and (IV) the rights that you have regarding this data, in compliance with law no. 78-17 of 6 January 1978 modified and Regulation (EU) 2016/679 of the European parliament and of the council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC “GDPR” (collectively referred to as the “Personal Data Protection Legislation”).
Furthermore, each KLAXOON product or service may, if necessary, be accompanied by specific provisions regarding personal information and confidentiality, all of which are stated in the related terms and conditions of use.
When viewing the websites or using the services of KLAXOON, our company collects information which concerns you in two ways:
In the present document, you are informed about the manner and conditions under which KLAXOON processes your Personal Information.
You may give your express approval beforehand for collection and processing of your personal information by KLAXOON, on the KLAXOON websites and/or when using the KLAXOON services, in conformity with the provisions of the law on Information Systems and Freedoms (notably, by means of boxes to be checked).
KLAXOON may collect the following personal information from you directly, when creating a user account, when completing forms and/or when using the KLAXOON sites and/or services:
When we collect personal data through our online forms, an asterisk (*) indicates a mandatory field to be filled in the relevant form.
Browser Data notably concerns:
Browser Data is collected by the installation of cookies on your terminal (computer, tablet, smartphone, etc.).
A cookie is a small file downloaded to your terminal when you visit a website, which makes it possible to activate certain website functionalities and KLAXOON services. Cookies may be installed at the initiative of KLAXOON or by third parties to satisfy the purposes indicated in Article 5 of the present document (such as, notably, identifying your computer, generally securing your access to the KLAXOON sites and/or services, etc.).
Technical cookies and cookies related to functionality
These cookies allow KLAXOON:
Removal of these cookies does not prevent browsing on the KLAXOON websites, but it is likely to significantly downgrade the user experience. Removing these cookies may also prevent normal use of KLAXOON applications and/or services.
You may configure your web browser in a restricted manner, block or remove the cookies of the KLAXOON sites and/or services, regardless of the browser used. See 4.2 Configuration of web browsers and of your terminal.
Cookies for audience measurement and tracking of your activity
These cookies allow KLAXOON:
Removal of these cookies does not prevent browsing on the KLAXOON websites. However, refusing cookies could have the effect of displaying editorial content which is not suited to your centers of interest.
Period of retention: these cookies have a maximum lifespan of 13 months after first being placed on the user terminal.
If you do not want the KLAXOON sites and/or services to record cookies on your terminal, you may click the links below:
List of tracking cookies used by KLAXOON
Cookies placed on KLAXOON sites by third parties
KLAXOON may include computer applications from third parties on the KLAXOON websites and/or services, which allow you to share content coming from KLAXOON websites and/or services with other persons, or share your viewing experience or opinions concerning content from the KLAXOON websites or services with others.
This is notably the case for the “Partager” (Share) or “J’aime” (Like) buttons from the social networks such as “Facebook” “Twitter”, “LinkedIn”, “Viadeo”, and other similar sites.
The fact that a social network or media provides such a button makes it possible for you to be identified, even if you did not use this button when viewing the KLAXOON websites and/or services. In fact, this type of button may allow the relevant social network or media to track your browsing on the KLAXOON websites and/or services, due solely to the fact that your account on the social network or media was active on your terminal (open session) while browsing the KLAXOON websites and/or services.
KLAXOON has no control over the process used by the social networks to collect information relative to your browsing on the KLAXOON websites or services, and associated with the personal information at their disposal.
KLAXOON invites you to view the privacy protection policies of these social networks to become familiar with the manner of collection, purposes for use– notably advertising– and browser information which they may collect thanks to these buttons. These protection policies may allow you to exercise your choices with these social networks, notably by setting the parameters of your user accounts on each of these networks.
To become familiar with the privacy protection policy of the aforementioned social networks (without this list being exhaustive), click the URL of your choice:
You may configure your web browser in a restricted manner, block, or remove the cookies of the KLAXOON sites and/or services, regardless of the browser used. Thus, based on the specificities of the principal web browsers available, you may view the settings or confidentiality menu of the browser of your choice.
Each User may configure the parameters of data sharing, confidentiality and Internet browsing from the settings menu of his terminal when such functionality is available.
Those who may access your Personal Information include:
At the time of creation of your user account and/or when subscribing to or using certain KLAXOON services made available on the KLAXOON websites and/or applications, you may eventually be asked about:
If applicable, you will be able to subscribe to each offer above by checking the boxes indicated for these purposes.
If you choose to subscribe to a newsletter or if you agree to receive direct offers from KLAXOON (or from its partners) by email, you have the right to object to receiving any new newsletters or any new offers by direct email from KLAXOON (or from its partners):
Regarding direct prospecting by email:
Regarding KLAXOON products or services:
We keep your Personal Information as long as your user account is active or as long as necessary to provide you with the KLAXOON Services.
We keep your Personal Information processed for information or marketing purposes (emails, notifications, or other messages) in accordance with the CNIL deliberation n°2016-264 of July 21, 2016 (three (3) years from the data collection or from the last contact with you).
You have the possibility to suppress your user account at any time or to object to direct marketing or unsubscribe from such mailing lists by exercising the rights granted by the Personal Data Protection Legislation.
You understand that the retention of your Personal Information in our system shall be of legitimate interest with regard to administrative, legal and security matters. This retention beyond the duration of the purposes set forth in Article 5 is necessary for us (i) to process your requests to exercise your rights to object to processing, to restrict the processing concerning you and to erase your Personal Information and (ii) to comply with our legal obligations (including resolving dispute) or our legal, tax, audit, and accounting obligations and (iii) to respond to any requirements from competent authority (supervisory authority, law enforcement agencies, etc.).
We are committed to maintain a high level of security and confidentiality of your Personal Information, to strictly limit the access of the Personal Information to authorised persons only and not to process such data for purposes other than those set forth in Article 5.
In compliance with the provisions of the Personal Data Protection Legislation (in particular articles 15 to 22 of the GDPR), you may:
In the event of unfounded or excessive requests from you, in particular because of their repetitive character, KLAXOON reserves the right to refuse to act on request, when such requests are subsequent to a prior request relating to the same subject matter which was duly processed by KLAXOON.
Your requests should be sent in writing or by email to the contact information indicated below, signed and accompanied by a photocopy of an identity document bearing the signature of the holder. The request should indicate the address where the response should be sent. We have a period of 1 (one) months following receipt of the request to respond. That period may be extended by 2 (two) further months where necessary, taking into account the complexity and number of the requests.
KLAXOON implements organizational and technical of security measures intended to guarantee the confidentiality and integrity of your personal information. All data stored on our servers is protected by measures such as secure portal under HTTPS protocol, encryption of data in transit under TLS protocol, firewalls, antivirus software, access management, intrusion detection.
However, due to the very nature of a worldwide public communication network such as the Internet, you acknowledge that complete security of electronic transmissions through the Internet and integrity of Personal Information cannot be warranted.
In case of a security breach resulting in a personal data breach, we commit to implement the corrective measures as soon as possible and notify such personal data breach to the supervisory authority competent, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons, in accordance with the Personal Data Protection Legislation.
Within the framework of the purposes listed in Article 5, all or a portion of the Personal Information collected may be sent to recipients located in a country other than France.
KLAXOON makes certain that your Personal Information is effectively protected. As such, all transfers are sent to recipients located:
KLAXOON Data Protection Officer: